Security, Compliance
& Data Center Highlights
The Health Insurance Portability and Accountability Act (HIPAA) is designed to protect patients’ medical records and other health information provided to health care providers. Viirtue offers in-depth security to all customers and complies with the additional monitoring required by HIPAA.
At Voicity, we highly value the security and privacy of every user. The Voicity platform resides in data centers in Parsippany, NJ and Tampa, FL, with the highest security protocols and are connected with dual OC48 (2.5 Gbps) rings to create a redundant call network path.
We also deploy best-of-breed equipment that protects our network from security breaches. The data centers are SSAE 16 certified, SOC II audited and offer PCI-DSS certification. Each data center has a dedicated power grid with sophisticated energy consumption to guarantee 100% up-time.
- SOC 1, SOC 2, HIPPA, PCI DSS
- State of the Art High Density Cooling Systems
- Above FEMA 500 Year Flood Plan
- Carrier Neutral
- Multiple 2(N+1) Redundant Power Systems
- Biometric Authentication
- Three Factor Authentication (Proximity card,
- Fingerprint & Iris Scan + Geometric Scan
- 24/7/365 Onsite Security
- Energy Star Certified Data Center
- Data Center with TPO membrane roof, rated at 130 mph wind speeds with ballistic-grade windows and tilt concrete wall construction
- Customer community of 120+ Financial Services,
- Healthcare and other Global Enterprises
- Compliance with SSAE18 SOC-1, SOC-2,
- ISO 27001, PCI DSS, NIST 800-53PE, and HITRUST standards
- Uptime Institute M&O Stamps of Approval
- Connectivity to 6 unique network service providers
- Solution deployment options include individual Secure
- Cabinets and dedicated Secure Cages
Why Choose Us?
Take a look at how we compare.
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SMS & MMS Feature |
The VOICITY Team undergoes Annual HIPPA compliance training and process auditing from a certified 3rd party Vendor.
NNJ 3 : Parsippany, NJ Data Center
200 Webro Road, Parsippany, NJ 07054
Voicity’s NNJ 3 Parsippany data center merges highly redundant infrastructure with superior design to provide a broad spectrum of data center services from Colocation to Cloud. Owned and operated by Cologix, this nextgeneration facility features high-density colocation capabilities, diverse and redundant power, innovative cooling, comprehensive security features, and a redundant network infrastructure. Furthermore, the data center’s size offers unmatched scalability, enabling customers to expand their IT resources specific to their business needs. With a variety of flexible power configurations and superior support services, the NNC 3 data centers safeguard critical data while utilizing enterprise-level IT solutions.
Fully Redundant Power
Our power infrastructure is engineered to deliver resilient, uninterruptible power even in the event of multiple component failures. We use 2 (N+1) redundant power systems with UPS and battery validation systems, and diverse power feeds from totally autonomous isolated power systems, all of which are supported by backup diesel generators. Additionally, there is a JCP&L Power Substation onsite.
High Density Colocation
Our 20 kW per cabinet solutions breaks the industry standard power cap of 4 kW, allowing you to get more efficient use out of your colocation space. This allows you to consolidate multiple cabinets of older servers into a reduced footprint, freeing existing cabinets for growth or cage consolidation.
High Density Cooling
Rather than focusing on the cold air, our high density cooling systems capture hot air before it enters the data center, which results in a dramatic increase in operational efficiency. Heat chimneys duct exhaust directly from the racks to a room-based cooling system, so the cool air environment is no longer contaminated with hot air, and we no longer have to provide air colder than necessary to compensate for the mixing.
Location, Location, Location
120,000 Our data center is strategically located in Parsippany, NJ, a low crime neighborhood 30 miles outside of NYC. Parsippany is situated well above the FEMA 500 year flood plan, and our center remained safe, dry and accessible during all hurricanes and nor'easters, including Superstorm Sandy.
Network Connectivity
Carrier neutral facility with dual cable entrance
Cologix Premium Blended Bandwidth with Dark Fiber Connectivity to Major Carrier Hotels
- Metro Cross-Connect to 60 Hudson St., NYC, 165 Halsey St., Newark, NJ and 300 Boulevard East, Weehawken, NJ.
Major Network Carriers On-Net:
- Verizon, Level 3, Zayo, Lightpath, Lightower, Fibertech, Sunesys and Pangaea Networks.
- Cross connections to Cologix portfolio of FLEX managed infrastructure services
Compliance
- SOC 1 (SSAE18/ISAE3402)
- SOC2
- HIPAA
- PCI DSS
Security Systems
- 24/7/365 Onsite Security Personell
- Three Factor Authentication
- Proximity Card, Fingerprint & Iris Scan
- High Definition CCTV Monitoring
- Dual Interlock Pre-action Fire Suppression System
Disaster Recovery
- Individual Seats
- Private Office Suites
Microsoft Teams
Powered by Voicity!
Save on Microsoft Teams Calling Plans!
TP 1 : Tampa, FL Data Center
9310 Florida Palm Drive, Tampa, FL 33619
Market Summary
The Tampa area is home to many key regional industries including agribusiness, technology and aerospace. The Cyxtera Tampa data center features 96,000 square feet of raised floor space, as well as dedicated office, staging, shipping, meeting and break room space to better serve our enterprise customers. The data center is secured by stringent critical systems infrastructure supervision, as well as standard and incremental exterior, floor level and biometric measures
Cyxtera Tampa Benefits
- Energy Star certified data center with 96,000 sq ft raised floor space and access to 9.6MW of utility power
- Uptime Institute M&O Stamps of Approval
- Data Center with TPO membrane roof, rated at 130 mph wind speeds with ballistic-grade windows and tilt concrete wall construction
- Connectivity to 5 unique network service providers and growing community of service providers.
- Customer community of 120+ financial services, healthcare and other global enterprises
- Solution deployment options include individual Secure Cabinets and dedicated Secure Cages.
- Compliance with SSAE18 SOC-1, ISO 27001, PCI DSS, HIPAA, NIST, and HITrust standards
- Full amenities including break rooms, conference rooms, Wi-Fi, crash carts, and work kiosks
Power
- 2 Utility feeds
- 4.3 MW available utility power
- UPS configuration N+1
- 3.0 MW UPS capacity
- Generator configuration N+1
- 10.5 MW generator capacity
- 2 - 2.0 MW & 2 - 1.75 MW generators
- On-site load banks for scheduled generator and UPS exercising and test
- 21,000 gallons on-site fuel storage
- 48 hours runtime at full load
- 2 Fuel suppliers under contract
Mobile App
Never miss a call with Voicity’s mobile app. Your office phone will ring your mobile phone through the app.
- SMS + MMS
- Manage Answering Rules
- See Coworker Online/Offline Status
- Visual Voicemail
- Chat with Your Team
WebPhone
Make and receive calls through Voicity’s online WebPhone. Chat with your team, make calls, and view call history all in one place.
- Customizable Views
- At-a-glance View of Team Communications
- Set up and Edit Answering Rules
- SMS/MMS Text Message
- Voicemail to Text
- File Sharing via Chat and SMS
- Group Messaging in Chat and SMS
Video Conferencing
Voicity’s Video Conferencing supports up to a 25-person video conference including Video, Voice, Text Chat and Screen Sharing.
- File Sharing
- Active Speaker Detection
- Guest Invitation Links
- Chat and Participant List
- Full Screen Mode
- Selectable Layouts
Microsoft Teams
- User-friendly Functionality
- Save on Calling Plans
- Voicity offers calling plans at a significant discount compared to other providers. It can help save 20% or more by switching over.
- We can help enable Microsoft Teams as your VoIP system